Taptap Send will assist you in English and in French 24/7 Conclusion You can also be assisted in Twi, Wolof, Urdu and Darija from 8 am to 5 pm UK time. You can also be assisted in Twi, Wolof and Darija. You can also be assisted in Twi, Wolof, Urdu and Darija. Netherlands: +44 8 (if your calls can’t go through, please send us an email instead).You can be assisted in English only at the moment Germany: +44 1628 969878 (if your calls can’t go through, please send an email instead).Taptap Send answers calls from Monday to Friday, from 9 am to 6 pm CET. Taptap Send allows editing everything until the very last step for that reason. It is important to always double-check before sending your transfer to make sure the details are accurate. If you made a mistake with the recipient’s phone number or bank account number, unfortunately, there is nothing Taptap Send can do as the funds cannot be reversed. Question: If you send money to the wrong person or to the wrong number, what can you do? There is only an internal limit of 1.800 GBP (per txn) and 2K EUR (per txn) RECOMMENDED FOR YOU How to Create Your Chipper Virtual USD Card Question: How much will you pay to send to Nigeria?įrom Europe, UK and Canada: Taptap Send will simply charge a small % on the exchange rate and will not charge any extra fees at all.įrom the US: you will pay a small fixed fee of $2 but nothing after that! The fee is the same no matter how much you send. Question: Which banks can I send money to?Ĭurrently, Taptap Send is only supported in 4 Nigerian banks – Zenith, First Bank, Access, and Wema. Except Wemabank, the transfer will fail and you will have to retry but ensure you are sending to a USD bank account.įrequently Asked Questions (FAQ) About Taptap Send If you are sending to a bank account that is in Naira, then the bank of your recipient will create a new USD account for them and will get in touch directly to arrange account upgrade and KYC.If you are sending to an existing USD bank account, then it’s fine!.Please note that the Central Bank of Nigeria requires that all remittances to Nigeria be done in USD only. Sending foreign currency (transfer) to Nigeria using Taptap Send ![]() The cashier makes all verifications and hands you the cash (in foreign currency).Provide the One-Time Password (OTP) sent to you via SMS.Submit your BVN (Bank Verification Number).Fill in the KYC form and indicate the redemption code starting with ‘’swv-’’, that Taptap Send has sent to you via SMS.At the bank, tell the cashier that they have received a transfer from Venture Garden Nigeria (even if the transfer was sent via Taptap Send), as it will be easier to locate the transfer in the bank system.Ensure you have your ID and BVN (Bank Verification Number) with them when going to pick up the transfer.Here are a few simple steps on how to receive money using the cash pickup method on Taptap Send: How To Send Money To Nigeria From US, UK or Canada Using Taptap Send How to receive cash pick-up on Taptap Send If there are any issues with the transaction, Taptap Send’s customer support team is available 24/7 to assist you. You can also check the status of your transaction in the app’s transaction history. You can track your transaction on the Taptap Send app to see when the recipient has claimed the money. RECOMMENDED FOR YOU How To Avoid Scholarship Scams Step 8: Track Your Transaction ![]() Taptap Send will prompt you to enter your payment details, such as your card number, expiry date, and CVV. Step 6: Complete the TransactionĪfter confirming the details, the next step is to complete the transaction. You can also add a note to the transaction if you wish. Step 5: Confirm the Detailsīefore sending the money, you need to confirm the details of the transaction.Ĭheck that you have entered the correct amount, the recipient’s details are accurate, and your payment method is valid. You can also see the exchange rate and the amount the recipient will receive in Nigerian Naira. Taptap Send supports various currencies, so you can choose your preferred currency from the dropdown menu. ![]() Step 4: Enter the Amount You Want to SendĪfter selecting your recipient, the next step is to enter the amount you want to send. If the recipient is already in your Taptap Send contacts, you can simply select their name from the list. You will be prompted to enter the recipient’s name and phone number. To do this, click on the “Send Money” button on the app’s homepage.
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